Code of Conduct
A ‘code of conduct’ document is a valuable aid for setting expectations within your hub about what behaviour is appropriate, helping to create a supportive, open-minded environment to help minimise any sensitive incidences and help you manage them if the occur.
On this page you’ll find:
Example of best practice: Capital Factory
When visitors sign in at reception at Capital Factory they use Envoy, a login system. Capital Factory have built their code of conduct into this process, requiring visitors to sign a copy before they are allowed enter the premises. Then they email the code of conduct to the visitor!
Develop a Code of Conduct
Develop a Code of Conduct in line with your D&I statement from section 1.
Code of Conduct Brief
Use this document to help you centralise the relevant information ahead of creating your code of conduct and work collaboratively to create an inclusive code of conduct.
Below you’ll find links to various Codes of Conduct that we’ve identified these as examples of best practice within the events sphere, which you can use as when constructing your own code of conduct.
Displaying Your Code of Conduct
A code of conduct can be the basis of your external messaging regarding D&I. It acts as a guideline for attendees and speakers at any events you hold and can also be introduced into your members onboarding process to drive the message home.
Some places to consider displaying your Code of Conduct
- On your website
- In your space
- On registration pages (for events/programs)
You can take a look at the Dogpatch code of conduct on our website for reference.
Implementing Your Code of Conduct
A code of conduct can be the basis of your external messaging regarding D&I. It acts as a guideline for attendees and speakers at any events you hold and can also be introduced into your members onboarding process to drive the message home.
Responding to Misconduct
As part of DITW 2019 we ran a workshop which centred on using a code of conduct as a tool to reinforce inclusion across event planning in your hub. Some key takeaways were
- Provide ways for your community to report any behaviour that doesn’t align with your Code of Conduct.
- Ensure that managers and staff know what to do if someone comes to them with a complaint.
- Outline what the appropriate responses/disciplinary actions to address any issues or individuals not upholding this conduct.
- Nominate a response team of at least two people to keep each other accountable and to delegate enforcement to the wider team when needed.
Use this slideshow to think about how you can best leverage your code of conduct.